Privacy Policy

This Privacy Policy explains how Showtime Circus Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our mobile and/or web application (“App”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable laws.

 

1. Who We Are

Showtime Circus Ltd is a company registered in England & Wales.
Registered Office:  Unit 2, The Barn, The Six Bells The Street, Horringer, Bury St. Edmunds, England, IP29 5SJ

Company number: 11830410
Email: rollup@showtimecircus.co.uk
We are the data controller for your personal data.

 

2. Data We Collect

We may collect and process the following types of personal data:

2.1 Information you provide directly

• Name, email address, phone number, and postal address
   

• Account login details
   

• Payment information (processed securely via third parties)
   

• Details of purchases, course enrolments, and bookings
   

• Any messages or communications sent via the App
   

2.2 Information collected automatically

• Device type, operating system, and browser type
   

• IP address and approximate location
   

• Usage data (pages visited, time spent, actions taken)
   

• Cookies and analytics tracking
   

2.3 Information from third parties

• Payment processors (e.g., Stripe, PayPal)
   

• Social media login providers (if used)
   

• Video hosting and course delivery platforms
   

 

3. How We Use Your Data

We use your personal data to:

• Provide and manage your App account
   

• Deliver purchased content, courses, and merchandise
   

• Process and manage payments and subscriptions
   

• Communicate with you regarding your account, updates, or support
   

• Personalise your experience in the App
   

• Monitor and improve the App through analytics
   

• Comply with legal and regulatory obligations
   

 

4. Legal Basis for Processing

Under UK GDPR, we process your data based on one or more of the following legal grounds:

• Contract – to provide you with the services you have requested
   

• Consent – where you have agreed to receive marketing or optional features
   

• Legal obligation – where required by law or regulation
   

• Legitimate interests – for improving services, preventing fraud, and protecting our business
   

 

5. How We Share Your Data

We do not sell your data. We may share it with:

• Service providers – e.g., payment processors, video hosting platforms, analytics tools, email providers
   

• Professional advisers – e.g., lawyers, accountants, insurers
   

• Regulatory bodies or law enforcement – where required by law
  All third parties we work with are required to comply with data protection laws.
   

 

6. International Data Transfers

Some of our service providers may be located outside the UK. Where this is the case, we ensure your data is protected through appropriate safeguards such as the UK International Data Transfer Agreement or standard contractual clauses.

 

7. Data Retention

We will keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. After this, it will be securely deleted or anonymised.

 

8. Your Rights

You have the right to:

• Access the personal data we hold about you
   

• Request correction of inaccurate or incomplete data
   

• Request deletion of your data (“right to be forgotten”)
   

• Restrict or object to certain types of processing
   

• Withdraw consent where processing is based on consent
   

• Request a copy of your data in a portable format
  To exercise these rights, contact us at rollup@showtimecircus.co.uk
   

 

9. Marketing Communications

If you opt in, we may send you information about courses, events, and merchandise. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

 

10. Cookies & Tracking

We use cookies and similar technologies for:

• App functionality
   

• Analytics and performance monitoring
   

• Personalisation of content
  You can manage or disable cookies through your device or browser settings, although some features may not work without them.
   

 

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the App.

 

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: rollup@showtimecircus.co.uk
Address: Unit 2, The Barn, The Six Bells The Street, Horringer, Bury St. Edmunds, England, IP29 5SJ
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.